Return and Exchange
Items purchased can only be exchanged. Frenchie Works Apparel and its affiliates are not responsible for, nor do we issue refunds. Items can be exchanged for something of equal value or a change in size. Exchanges can be made within 4 weeks from the date received. Any items stated as not received or lost in the mail should be reported within 4 weeks from the estimated delivery date. In most cases, expenses for shipping and handling are covered by Frenchie Works Apparel and its affiliates. All issues with items should be reported prior to the item being returned for exchange. Contact with all information pertinent to your order(order number, shipping confirmation, items ordered, etc.,) and clearly state your reasons for exchange within this email.
Privacy & Safety
All parties in Frenchie Works Apparel respect the privacy of its consumers. We ensure that Frenchie Works Apparel and its fulfillment partners protect the consumer's personal information by following data and privacy laws. All information gathered through Frenchie Works Apparel is only shared with necessary third party fulfillment agencies. We, Frenchie Works Apparel and its fulfillment affiliates do not knowingly accept, sell, or share the private information of those utilizing or purchasing Frenchie Works Apparel. Frenchie Works Apparel also collects performance data during transactions and site visits.
The information we collect is as follows and is used as described;
Email address and phone number
Payment and Billing information
IP Address and site performance during site utilization
While we do not sell this information, we may use this information for marketing purposes and order updates.IP Address is only monitored for site performance. Site performance is monitored solely for maintenance reasons. The information collected is not knowingly used for any other purposes otherwise described. All information is collected to ensure that systems and services perform at the best level possible.
This store is hosted through Wix.com and therefore does disclose your information to that platform in addition to our partnering dropship companies. This store does not knowingly disclose your information to any other parties outside of the aforementioned. Should there be a problem with any issue in regards to your purchase or account we may contact you, our customer, utilizing information provided to us. Any questions regarding our privacy or use of information policy can be directed to our store email address firstname.lastname@example.org. An email should also be sent to this address should you want to unsubscribe or withdraw your consent to this policy. These policies can be updated at any time in which you will be notified before the change and what changes will be made to these policies.
- Credit / Debit Cards